Effective Fall 2025, DGS will become the Division of Exploratory Studies. Same mission; new name.

Missed Appointments

The Division of General Studies recognizes that there may be times when students have a conflict with a scheduled appointment time. Students who need to reschedule or cancel an advising appointment should do so by calling 217-333-4710 or using the options available in the appointment confirmation email.  All changes should be made at least 24 hours prior to scheduled appointments.

When students do not reschedule or cancel within the appropriate time frame, or simply do not attend a scheduled appointment, this takes time away from other students who may have benefited from meeting with an advisor during that time.

Students who miss a scheduled appointment without notice will have a documented ‘no show’ in their advising record.  A pattern of multiple no shows (three or more) may result in a registration hold which would prevent a student from making changes to their schedule until they have met with an advisor or administrator in DGS.  Students receiving an advising hold due to multiple missed appointments will be notified via email.